-What Is Your Minimum Order?
There is a minimum quantity for both T Shirts and Caps.. Please note that the more your order the less your price per item will be.
-How Do I Get A Price Quote?
Simply click the “Get a Quote” button next to the selected product. Enter the estimated number of colours in your design, the locations you would like to print, and the total number of items you would like to order in the pop up box. You will then be able to see the price for all the items on the page based on the information you provided. We will show the price for each item in the item category so you can compare prices for each different style or brand.
-Can I Get A Sample?
You can see the finished goods online. It will not be possible for us to send you a physical sample, unless you make an advance payment for the product, its processing and its shipment to you.
-Can I Send You Shirts to Be Printed?
We are sorry, No.
-Can I Order Multiple Shirt Styles or Colours with My Design?
Yes you can do so.
-Can I Add or Change Sizes to My Order After It Has Been Placed?
You have to do it before your order is being processed. Nothing can be done after your order is processed.
-Am I Being Charged Sales Tax?
You will be charged with applicable GST.
-How Can I Lower My Price?
There is no chance for lowering the price after the order has been placed.
-What Payment Methods Do You Accept?
We accept Bank Transfers, Online Bank Transactions, payments made through certain applications such as Paytm etc.
-What happens after I place my order?
Each order is verified by our graphics department within minutes of your purchase and our customer service team to make sure your design will be perfect. Our graphics team looks for common issues like alignment, colour contrasting, image sizing and more. They will also make sure the design will look good on the item selected. If there are any issues, we will contact you immediately.
-How Long Until I Get My Order?
We guarantee a 15-business day delivery from order placement. Rush service is available for an additional 25% of the item total which guarantees your order will be delivered within 10 business days.
-Do You Ship to Multiple Addresses or Overseas?
We can ship to multiple addresses with transportation charges paid by you.
-How can I get help with my design?
Most design questions can be answered by our customer service department. Or, if you would like us to design for you, please email to us or call us.
-I don’t have time to make my own design; can you do it for me?
Absolutely! We offer FREE design service and encourage our customers to take advantage of this. We have over 20 years’ experience and our design team will come up with options for you. We will take into consideration what items you are purchasing so that the design can be tailored to that product.
-What Formats Are Acceptable for Uploading an Image?
We accept artwork in the following formats: AI, EPS, GIF, JPG, BMP, PNG, PSD.
-How Large Can You Screen Print on a T Shirt?
We can print 14″ X 14″. However, the size of the T shirt can be a factor as well. Our art department will use the most appropriate print size for each order. However, feel free to request a maximum imprint size on your order and we will do our best to accommodate you.
-Do You Print Individual Names or Numbers?
Yes we can do so upon your written requests.
-Will you use my design to print other shirts?
Absolutely not! Your design will be stored on our server for any future orders by you only.
-Will a design print size affect what shirts sizes I can order?
Possibly. A large design print might not fit onto a youth small shirt, fitted lady’s shirt or tank, and conversely, the smaller print size required for a youth or ladies’ shirt might look too small for an adult XL shirt. Our design team will let you know any potential conflicts during the art approval process. The common solution is to print a smaller version of your design on the youth shirts. However, depending on the complexity of your design, there can be an additional cost involved. We will work with you to keep this to a minimum while getting your desired outcome.